Privacy Policy


This policy has been prepared to help you understand the nature and purpose of the personal data we collect from you, when you visit our website, and secondly how we handle this data.

By accessing, viewing, and/or using any or all of the Platform’s features, you acknowledge that you have agreed and understood the terms of this Privacy Policy, including the collection, use and processing of your personal information (as described in this Policy and in the Terms of Use).

The original version of the Privacy Policy was drafted in Arabic and translated into English. In the event of any discrepancy between the two versions, the Arabic version shall be binding.

Collection of Personal Information

You are not obliged to share your personal information, but your failure to share it may cause you to lose the ability to use or access the archive. The following personal information may be collected and stored:

  1. Information about your computer, including your IP-address, geographic location, browser type and version, and operating system.
  2. Information about your visits to and use of this website, including the referral source, duration of the visit, what you see on the page, and browsing paths on the site.
  3. Information you enter when registering or creating a temporary account on the platform: your name, gender, date of birth, marital status, interests and hobbies, educational status, job details, etc.
  4. Information you enter in order to set up subscriptions to our newsletters, or while using the services on the platform: your name and email address.
  5. Information generated while using our electronic platform, including the times and frequency of your use of the Platform and the reasons for which you use it.
  6. Information contained in any communications you send to us via email or our website.
  7. Any other personal information you submit to us.
  8. Your information (name and email) when you contact us in the Contact Us page.

Before you disclose to us the personal information of another person, you must obtain that person's consent for both the disclosure and the processing of such personal information, in accordance with this policy.

Use of Personal Information

Personal information submitted on our website is used for the purposes described in this Policy or on the relevant pages of the platform. We may use your personal information for the following purposes:

  1. Administering the platform online;
  2. Customising our platform to be more convenient;
  3. Enabling you to view the recordings available on the Platform;
  4. Sending notifications or statements via email upon your request;
  5. Sending emails or newsletters on anything related to work done on the SOHA Platform upon your request (you can inform us at any time if you no longer wish to receive the newsletter);
  6. Sending email notifications when a login is requested; Dealing with inquiries and complaints made by you or submitted to us in relation to you on our website;
  7. Providing third parties with statistical information about our users (however, these third parties will not be able to identify users of that information themselves);
  8. Your data may be used with the partners who contributed to the data collection if necessary;
  9. Protecting our platform from fraud or hacking, and maintaining its security;
  10. Verifying compliance with the Terms and Conditions governing the use of our online platform (including monitoring private messages sent via the Contact Us section).

If you provide personal information for a publication on the SOHA Platform, we will publish and use that information in a manner consistent with the authorization you grant us.

Disclosure of personal information

We may disclose your personal information to any of our officers, directors, and partners who contribute to the collection of extant testimonies on the Platform, for the purposes of assessing and verification of user request.

We may disclose your personal information:

  • To the extent required by law;
  • In connection with any relevant ongoing or potential legal proceedings;
  • In order to initiate, exercise or defend our legal rights;
  • In case we believe, in our reasonable discretion, that a person may apply to a court or other competent authority for disclosure of that personal information, and such court or authority would reasonably be able to order disclosure of that personal information.

Except as provided in this policy, we will not share your personal information with third parties.

Retention of Personal Information

  1. This section sets out our data retention policies and procedures, which are designed to ensure our compliance with legal obligations concerning retention and deletion of personal information;
  2. We at the SOHA Platform retain data for reasons related to platform usage statistics. We do not share this data with any third parties not mentioned previously;
  3. We also retain documents (including electronic documents) containing personal data,
    • To the extent required by law;
    • If we believe these documents may be relevant to any ongoing or potential legal proceedings;
    • In order to initiate, exercise or defend our legal rights.

Security of Your Personal Information

  1. We store all personal information you provide on secure (password-protected) servers;
  2. We take reasonable technical and organizational precautions to prevent loss, misuse or alteration of your personal information;
  3. You acknowledge that you agree to this policy document knowing that online transmission of information is inherently not secure, and we cannot guarantee the security of data transmitted online;
  4. You are responsible for maintaining the confidentiality of the password you use to access our platform. We will not ask you for your password (except when logging in to the platform);
  5. The the Platform has been developed adhering to comprehensive security measures to protect its users and partners, theseincluding: Backup protocols: daily, weekly, and monthly backups;
  6. Protection protocols using two-factor authentication to protect user accounts;
  7. Automatic installation of updates, new features, and security patches;
  8. Data is stored in a secure infrastructure, including: data encryption, monitoring systems, firewalls and intrusion detection systems;
  9. Encrypting all communications with servers; Logs and modifications to the platform, which are shown to the platform administrator.


We may update this policy document from time to time by posting an updated version on our platform. You should check this page from time to time to make sure you understand any changes to this policy document, and we may notify you of changes to this policy via email.

Your Rights

You may ask us to provide you with any personal information we have about you, and the provision of such information is subject to:

  1. Providing appropriate proof of identity (for verification of the applicant);
  2. Withholding personal information that you request to the extent permitted by law;
  3. You may ask us at any time not to process your personal information for the purposes of sending newsletters;
  4. In practice, you will either expressly consent in advance to our use of your personal information for the purposes of newsletters, or we will give you an opportunity to opt out of the use of your personal information for the purposes of newsletters.

Third party websites

Our platform contains hyperlinks and details of third party websites, and we have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating Information

You cannot change personal data you entered when signing up as a new user. But if you want to update the records you wish to view, you must submit a new request in order to view the archive again.


The Platform’s developers use cookies for the purpose of providing a good user-experience by customising language and login sessions. You can view the policies of the platform developer regarding the use of cookies here.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by the server to the browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie is stored by the browser and remains valid until its specified expiration date, unless deleted by the user before the expiration date. A session cookie, on the other hand, expires at the end of the user's session, i.e. by closing the browser. Cookies do not usually contain any information that personally identifies a user, but personal information we store about you may be linked to information stored in cookies from which it is obtained.

Below are the names of the cookies we use on our platform and the purposes for which they are used:
  • Login information, for ease of login and retention of your session on the platform
  • Most browsers allow you to refuse cookies. For example:
    1. In Internet Explorer 10, you can block cookies using the Cookie Handling Override settings, by clicking “Tools” > “Internet Options” > “Privacy” > “Advanced Options.”
    2. In Firefox 24, you can block cookies by clicking on Tools > Options > Privacy > selecting "Use custom settings for history” from the drop-down menu > unchecking “Accept cookies from sites.”
    3. In Chrome 29, you can block all cookies by accessing the Customize and Control menu > Settings > Show Advanced Settings > Content Settings > selecting Block Sites from Setting under Cookies.
    4. Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our platform. You can delete cookies that are already stored on your computer. For example:
      1. On Internet Explorer 10, you must delete cookies manually. You can find instructions for doing this at http://support.
      2. On Firefox 24, you can delete cookies by clicking on Tools > Options > Privacy > selecting “Use custom settings for history” and clicking “Show Cookies” cookie, then “Delete all Cookies”.
      3. On Google Chrome 29, you can delete all cookies by accessing the Customize and Control menu > clicking Settings > Show Advanced Settings > Clear Browsing Data > and then selecting “Delete cookies and other site and plug-in data” before clicking on “Clear browsing data.”
  • Deleting cookies will have a negative impact on the usability of the SOHA Platform.